Objack digitally captures processes and related objects of blue-light organisations. The documentation and maintenance of these objects, such as ambulances and defibrillators, increase their availability and product life span. This optimises the use of these objects, enables measurable sustainability and minimises failures of system-relevant objects.

For the Objack project, PESCHKE was responsible for the conception of the entire user experience, the interface design, the application and the development of the CI. Based on service design workshops with the Objack team, interviews with the target group and a detailed market analysis, we determined user personas in order to integrate the insights into the design for maximum product benefit. A major challenge for the team consisted in translating the large number of functions into a user-friendly interface – a challenge that was successfully mastered with a sophisticated system.

Objack is already successfully being used to keep track of emergency vehicles and medical devices: In which vehicle and where exactly are devices located? How many of them do I have? Are all devices ready for use so that the ambulance can move out? In addition, damage notifications and enquiries about a training course or an object can be directed to the right person via a message system. Automated jobs also help to ensure that maintenance of objects is never missed and that each piece of equipment or vehicle is kept in perfect condition.